Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

how to create more client for epic

Hi. Here is the request. I have a file that I have exported of our 2022 tasks, and I made updates and need to import as 2023 tasks. The epics have been created and the import file works when I limit it to 1 client, but when I try to use 2 clients, all issues get created but only the 1st client's issues are properly linked to the epics. 

1 answer

0 votes
Trudy Claspill Community Leader Dec 15, 2022

Hello @Michael Adegoroye 

Can you provide more information about what you mean by "client"? How exactly are you limiting the import file to one "client"? How exactly do you "try to use 2 clients"?

Is Client a field in the issues/import data?

want to create new project instance for the incoming year 2023. since we will be dealing with the same epics which we create this year 2022, 

 i have import the epic 2022 and use it to create epic for 2023, i want to create group each epic for a specific client.

for example:

in year 2022, i have 15 client on my Jira board , each has about 100 epics each, i want to repeat the same without starting all over again in year 2023. 

so i import all the instances in year 2022, to use it for 2023, after importing , i could not group the epics according to each client. i.e client 1 to client 15

Trudy Claspill Community Leader Dec 15, 2022

Is "client" a field in your Epics?

Can you provide screen images that show your use of "client" and the grouping of Epics by client?

Can you provide a small sample of the data you are importing to show how "client" is used in the data?

Suggest an answer

Log in or Sign up to answer
Site Admin

Atlassian Community Events