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how to change / rename my sitename instance ?

For example domain to access the cloud JIRA is:   abc.atlassian.com

 

how do i change 'abc'  to  'xyz'  

 

 

3 answers

1 vote

Actually, you can do this now.  If you raise a support request with Atlassian support, they will change your url.

But they will not do it a lot (My memory is saying max once a year).  So be very sure of your XYZ before raising the request!

0 votes

Hi @Michael Lam ,

Currently you cannot change the url in cloud instances and there are couple open requests with Atlassian for same. 

Please refer below Atlassian documentation for more details.

https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html

Thanks,

Avinash

0 votes
Peter DeWitt Community Leader Nov 06, 2019

@Michael Lam , like Avinash said, you can';t currently Change the URL but it is coming! Take a look at this Atlassian Doc for more information:

https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html

it looks like you only option until they get this done is to create a new site and then migrate.

https://confluence.atlassian.com/confeval/other-atlassian-evaluator-resources/migrating-from-one-cloud-instance-to-another-cloud-instance

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