how to authenticate using ruby to use the rest api client

Hi everyone.

I was trying to write a ruby script which would use the rest API.

However am stuck at the auth step ( am using basic auth )

from what I thought I understood i was supposed to base 64 enc my login:password then pass it with header authorization along with my request but its getting me nowhere but 403 forbidden errors.


enc   = Base64.encode64('username:passs')
my_url = ''
my_key = 'Basic '+ enc
puts enc
puts 'Authorization ' + my_key
   :method => :get,
   :url => my_url,
   :headers => {'Authorization' => my_key}
what am I doing wrong ?
Am I even using the correct methods ?

1 answer


When you try to access the url in the browser, do you see the response? or a "No permission" json is returned with 403 code?

Just because the rest endpoint you are trying to access might have additional restrictions set in JIRA (we have this set in our JIRA instance)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,103 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot