how to add existing issue to backlog in jira cloud

[MehulP]

Hello,

I have already created an issue with the create button. How can i add the existing issue in the backlog of scrum board ?

also when i try to create an new issue from the backlog that is also not visible in the backlog. it just says new issue created but is not visible in backlog

Thanks

[Nic Brough [Adaptavist] · Accepted solution]

It happens automatically.

A board selects a set of issues.  If you create a new issue, it needs to match the criteria for that board.  I suspect your board says something like "project = X" and you've created the issue in project Y, so it's not in the backlog.  Or "project = X and status != new" and the new issue is in status new.   Or... well, there's loads.

[MehulP]

yes thankyou. i  neeed to meet the criteria as per the doc as i have custom workflow and i have changed the default state and transition and it was not matching to board column criteria

https://confluence.atlassian.com/jirasoftwarecloud/using-your-scrum-backlog-764478062.html