error when creating first Jira board

Zach Martin
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October 23, 2024

I tried to create my first Jira board.  I got through the step where it asks you to choose the URL, then I chose Kanban (rather than Scrum), and then it said something like "creating" or "Setting up..." and the progress icon just spun and spun for minutes.  After a while it said "this is taking a while but we'll email you when it's done."  It has been 30 minutes, I only got an email saying that I had been enrolled for a Premium trial. 

I tried browsing to my board's URL, and I get an error, "Your Atlassian Cloud site is currently unavailable.  Please check Atlassian Status for known problems. If there are no known problems and your page hasn't appeared again in 5-10 minutes then please contact our support team."  Status page says Jira is fine, so clicked Contact Support and it brought me to this forum lol.

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Zach Martin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 23, 2024

Well now it's working, it just took a while (about an hour total).  Problem solved

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