I'm using "Create a new issue or add a comment to an existing issue" mail handler on a onDemand JIRA instance and I cannot create issues for a custom project, no matter what subject line I use.
Could you please let me know the syntax for the email subject used to create an issue ? If TST is the key of the project where I want the issue to be created I tried so far :
Subject: project=TST - issue title
Subject: #PROJECT=TST issue title
Subject: TST issue title
Subject: #TST issue title
Every time the issue is created in the default project .
Um, I'm not sure where you got the idea that the project setting was a "default"? It's not a default, it is where the issues go.
Andy Brook's JEMH does parse for project (if my memory is correct), but that's not installed OnDemand, so it only has the functions as described in https://confluence.atlassian.com/display/JIRA/Creating+Issues+and+Comments+from+Email
The standard way to use the mail handlers is to create one mail handler for each project. The mail handlers either can use the same mailbox with different email addresses or can use different mailboxes. So you can create issue in any project in onDemand just using the dedicated email address.
On this screencapture it can be seen where from the "default project" is coming. May be it is a misleading comment/help.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG