Hi,
when creating a Jira issue via the Outlook Jira Plugin, the email attachment is not working anymore.
Does anyone know the problem and has a solution?
Hi @amueller ,
The attachment should be a part of Attachments panel above the Attached emails panel.
However, regarding the attached email, it seems I've got the same problem as you (although this worked a day or so ago).
I've raised a Support ticket for them to take a look. I've also shared this question in the support ticket. I'll share any information once I get the reply.
Cheers,
Tom
Quick update - the support team has confirmed that this in fact is an issue and that their internal team is working on the same. I'll post an update as I hear back from them.
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Hey @amueller ,
I've received an update from the support team:
Unfortunately, we don't have a public-facing JAC for this. However, I would like to inform you that our internal team has mitigated the issue, and I request you to validate it.
I've tested creating issues from email and attaching email to existing issues and all seems to be working now 🎉
Could you test it out now?
Cheers,
Tom
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Hey Tom,
yes I can confirm it is working again.
Thanks
Cheers Alex
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