different issue types for different groups

Hi,

We are planning to get our customers to log issues in one single JIRA project. Assuming that in the future each customer might want a different workflow to transition their respective issues, various types of issues [Issue Types] have been created. Security levels have also been created so that side is alright. However, is there any way to associate specific type of issues to a specific set of users / groups. Otherwise, it will be a pain for all our customers to remember that they select their own specific issue type whilst creating an issue.

To reiterate - this has been done so that different workflows can be linked to customer specific issue types

Thanks,

Apoorva

3 answers

Thanks Geert

0 votes
Joseph Pitt Community Champion Oct 13, 2014

If you've looked at the line Geert provided you'll know there is no good way to do this. Is there a particular reason you don't want to give each customer their own project? That is the simplest solution. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,789 views 18 22
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you