different issue types for different groups


We are planning to get our customers to log issues in one single JIRA project. Assuming that in the future each customer might want a different workflow to transition their respective issues, various types of issues [Issue Types] have been created. Security levels have also been created so that side is alright. However, is there any way to associate specific type of issues to a specific set of users / groups. Otherwise, it will be a pain for all our customers to remember that they select their own specific issue type whilst creating an issue.

To reiterate - this has been done so that different workflows can be linked to customer specific issue types



3 answers

Thanks Geert

0 votes
Joseph Pitt Community Champion Oct 13, 2014

If you've looked at the line Geert provided you'll know there is no good way to do this. Is there a particular reason you don't want to give each customer their own project? That is the simplest solution. 

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