bulk change resolution


3 answers

1 accepted

0 votes

Hey Karen, 

To accomplish this may require a little bit of work. The first thing you'll want to do is identify what workflows are being used for the issues that you want to modify. You'll need to modify those workflows to allow a transition from the status the issues are currently in back to that same status. This will allow you to set the resolution without changing the status. This should look something like this:

Screen Shot 2016-11-11 at 8.16.20 PM.png  

If the workflow doesn't currently have an outgoing transition from the status (in this case resolved), this will take a bit more work. You'll first need to make a copy of the workflow and make your changes on that copy before associating that new workflow with the workflow scheme.

On the transition, make sure to add a screen that has "resolution" as a field. Then search for your issues, and "Bulk Change"->"Transition Issues" and transition them from the status they are in back to the same one. Set the resolution during transition. If afterwards you'd like to not have that transition availible, go back and modify the workflow scheme to have the original workflow. 

Let me know if you have any questions, 


0 votes

Hey Karen, 


I just wanted to see if this answer helped you and whether or not you had any questions? 



Hi Kian - yes, thank you!  I was able to make that change in bulk using these instructions.  Many thanks!

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,075 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot