Zephyr Test Summary - Not Displaying in Chrome

[Danny Fu]

Hello,  

For some reason, none of the Zephyr Test screens are displaying in Chrome. I continue to get a blank screen when other team members are able to get the page to load. 

[Nuno Miguel Valente Gonçalves Antunes]

16/09/2022
Still broken for chrome users....

[Dan Travolta]

Has this been fixed yet?

Still having trouble with empty frames in chrome browser, so far I've seen

• Test Details on an issue of Type Test
• Test Cycle summary section
• Seach Test Executions section

[Steven Colón]

Are you still seeing this issue @Danny Fu ? 

Please submit a ticket to our support team so that we can look at it right away - https://support.smartbear.com/message/?prod=zephyr-for-jira

[Danny Fu]

Thanks Steven.  I have submitted as instructed: Case#00407761.

[Amita.Khatri]

@Steven Colón I am facing the same issue not able to connect to Zephyr through Chrome. I have tried the above steps, still the same issue. 

Thanks. 

[Sapna Ramakrishnan]

Any luck? I am also facing same issue

[Danny Fu]

Negative... for some odd reason, switching to Safari resolved the issues for me. 

[Amit Rawat]

Able to see the page in Firefox but not in Chrome...strange!!

[Andrew Laden]

Check if you have any ad blockers, or similar anti popup extensions in your chrome installation, and if so, whitelist jira.

As a test connect in incognito mode, which by default runs with all extensions disabled.

[Danny Fu]

Thanks Andrew, but this remains the same, nothing is displaying. I've ran this with our IT team is no one seems to know why.