XRAY csv import error related to Status

[Garry]

I was successfully importing tests into Xray via the Test Case Importer, but since changing workflows(for Test Plan, Test Set and Test Execution Issue Types) I am now getting the error below against every Test in my csv:

com.atlassian.jira.plugins.importer.external.ExternalException: Status [ Released ] does not have a linked step in the [ jira ] workflow. Please map to a different status.

Points to note:

1. I don't have the Status field mapped in my csv(and this wasn't an issue before the workflows were amended.)

2. The Test Issue Type workflow was NOT amended.

3. The status of Released is one of the updated ones for the Test Plan issue type(It only has two). I have checked the workflow and the link between the two statuses looks fine.

4. The start status of the existing Test workflow is Backlog, and I tried adding that to my csv and mapping to the Status field but I still get an error.

Can anyone help please?

[José Domingues [Xray]]

Hi Garry,

Can you please open a ticket in our Support?
We need more information to help you.

Best regards,
Team Xray

[Garry]

Hi I have raised SUPPORT-17388 with the detail. I look forward to the reply.