Where is the button to edit a comment in a Jira issue?

Hi,

I'm on the issue page (e.g. https://xyz.atlassian.net/browse/AG-100) and see the comments in the Activity section. I have the rights to edit and delete comments (and checked it with the "Permission Helper").

But I don't find the button to edit or delete the comment (I would expect it, where my mouse arrow is in this picture).

Any ideas?

4 answers

1 accepted

have you checked is there any workflow properties are configured on status/transitions.

http://www.j-tricks.com/1/post/2011/02/permissions-based-on-workflow-status.html

That is the problem - the issue is in the state "closed" and there the property "jira.issue.editable" is set to false.

But it is courios that I can add comments, but not change or delete them...

Ah, hang on, the "edit" property is separate from the "make comment" property. The "edit" property is stopping you from editing. If you want to block "add comment", then that's not an edit, and you need a different flag. I've got:

jira.permission.comment.user : denied

jira.issue.editable : false

please check the permission scheme of the project where the issue is created. Check whether you have permission for the project that you are currently residing.

I ckecked it with the "Permission Helper" and he told me that I have all rights for editing and deleting my own and other comments on this project.

Hi Stefan,

Its strictly related with permission for "Edit own Comments" and you should associated with group which is having this permission.

Please recheck with admin rights whether you are associated with the correct group which is having the permission for "Edit own Comments.

Thanks,

Jayasingh

Make sure you have the "edit own comments" permission for the project the issue belongs to

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,326 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot