I just want to talk to a real life person for support. Not try and get the whole scenario in an email with attachments. Does Atlassian not allow customers to talk to their support team? Pretty please?
Another option would be to work with an Atlassian Partner like ourselves. Feel free to book a time via https://app.hubspot.com/meetings/atlas-authority/boris-30 Happy to answer any questions you have and see if there is an opportunity for us to support you on an ongoing basis.
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