What functionality will be removed if we downgrade from standard to free subscription?

James Childs December 8, 2023

What areas of functionality would be removed if the subscription downgrades from standard to free subscription?

Keen to specifically understand if when creating a new project, it can be based on an existing company project.

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John Funk
Community Leader
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April 4, 2024

Hey James - did you get this all sorted out? Any details/lessons learned you can share?

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Kuan Yi Ming _ServiceRocket_ December 8, 2023

Hi @James Childs ,

The biggest change regarding projects would be that you'd lose the ability to change the permission scheme, edit roles, or add an issue security scheme. If the project previously used project permissions, roles, and issue security schemes configured while under a paid plan, these settings will persist but cannot be edited while the free plan is still used (except anonymous access, if enabled, will be disabled).

A general list of differences between the free and paid plans can be found here.

James Childs December 11, 2023

Thank you Yi Ming.  I have not been able to find any information online specifically dealing with creating projects based on others.

I may have to draw up a list of functionality I do not want to lose and then downgrade.  Validate the list and then upgrade if any functionality I consider essential is not available.

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