Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Users not receiving notifications when tagged in a description

Kayla Keith
Kayla Keith September 13, 2019

After an issue has been created, sometimes our PMs will update the description and tag additional users in that description. Those additional users are not being notified when they are tagged in the updated description.

Answer
Watch
Like Mandy Meindersma likes this
392 views

2 answers

0 votes
Mandy Meindersma
Mandy Meindersma
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
January 12, 2024

Also having this problem!

Reply
0 votes
Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
September 13, 2019

Are these users tagged via @ mentions or some other means?

View More Comments
Kayla Keith
Kayla Keith September 13, 2019

yes the @ mention is being used. 

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
TAGS
AUG Leaders

Atlassian Community Events

    See all events