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Update custom field values as a result of a comment (username of commenter & date)

Kara Nadarajah

I have 2 custom fields:

Business sign-off by (select list of Jira users)

Business sign-off date (date picker)

When a user adds a comment to a ticket with the word 'Approved' I would like to automatically populate the 'Business sign-off by' with the commenters username.

I'd also like the 'Business sign-off date' to be populated with the date the comment was added.

Is this possible using Jira automation?

Accepted answers

Jack Brickey

Hi @Kara Nadarajah ,

see of the following helps. Replace the fields circled in red with the fields you wish to update.

All comments

Jack Brickey

Hi @Kara Nadarajah ,

see of the following helps. Replace the fields circled in red with the fields you wish to update.

Jan-Hendrik Spieth_49zdy4

And, just to add to that, if you need to find about the details of these custom fields, this will help: https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/

Kara Nadarajah

Thanks both, as the sign off name wasn't the assignee of the issue I wasn't able to select 'User who triggered the event'.

I was able to use the smart value of {{comment.author}} to populate the field with the correct username.

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