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Unexpected user error

Aysun Oksuz
Aysun Oksuz I'm New Here May 28, 2021

"An unexpected user error has occurred. Please contact your administrator or submit a Scenario support ticket."

When we add a scenario to Jira, we encounter with a problem. 

error.png

 

 

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3 answers

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Sudarshan
Sudarshan Community Leader May 28, 2021

Hello @Aysun Oksuz 
We suggest you contact your Organisation Jira Administrator

or log a ticket here  https://support.atlassian.com

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Dirk Ronsmans
Dirk Ronsmans Community Leader May 28, 2021

Hey @Aysun Oksuz and welcome to the community!

It looks like you are using an app that is causing you the issue. Could you let us know which one exactly?

I look for "scenario" but it gives a lot of results :)

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Andy Heinzer
Andy Heinzer Atlassian Team May 28, 2021

Hi @Aysun Oksuz 

It appears that your cloud site is running this 3rd party app, qTest Scenario - Enterprise BDD for Jira.  I recommend that you reach out to this app developer for support here.  You can do that over in their portal of https://support.qasymphony.com/

Cheers,

Andy

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