Unexpected user error

[Aysun Oksuz]

"An unexpected user error has occurred. Please contact your administrator or submit a Scenario support ticket."

When we add a scenario to Jira, we encounter with a problem. 

[Jyotsna Patil]

I am facing this exact same issue. Whenever I enter Git username / password to SCenario settings and try to save it, the above error pops up.  We have just configured Qtest - BDD enterprise for Jira and trying to use it to create a new feature file.

[Andy Heinzer]

Hi @Aysun Oksuz 

It appears that your cloud site is running this 3rd party app, qTest Scenario - Enterprise BDD for Jira.  I recommend that you reach out to this app developer for support here.  You can do that over in their portal of https://support.qasymphony.com/

Cheers,

Andy

[Dirk Ronsmans]

Hey @Aysun Oksuz and welcome to the community!

It looks like you are using an app that is causing you the issue. Could you let us know which one exactly?

I look for "scenario" but it gives a lot of results :)

[Sudarshan]

Hello @Aysun Oksuz 
We suggest you contact your Organisation Jira Administrator

or log a ticket here  https://support.atlassian.com