Unable to use "move issue" feature in Google Chrome

Eugene Kosachevich­ July 8, 2024

Hello, I am currently unable to use the Move Issue in google chrome browser. Specifically, I am able to get to the move issue window within the browser however the drop downs are not activating for me to select a different project to move the issue to as well as changing the issue type.

When I open Jira in incognito mode the drop downs are active and I am able to move issues. 

Chrome Browser

Move_Issue.png


3 answers

1 vote
Nicolas Grossi
Banned
July 8, 2024

@Eugene Kosachevich­ I guess the problem is your cache or any add on that might be causing this. Please review this and try again later.

 

HTH

Nicolas

0 votes
Dominique October 1, 2024

@Eugene Kosachevich­ - is there any chance you have the Testim Editor extension installed? We discovered this was causing this problem for us in chrome.

0 votes
Nicolas Grossi
Banned
July 8, 2024

@Eugene Kosachevich­ What happen with another browser ? Did you tried incognito too ?

 

Nicolas

Eugene Kosachevich­ July 8, 2024

Yes, in incognito mode I am able to use the functionality as intended and the drop downs are active.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events