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Trying to create a new story via automation and set story points to 1

Paul Merrill_gqg90s

I'm trying to do something that should be very easy but it seems that Jira is making it frustratingly difficult to.

I have created a Task Creation Automation that when a story transitions from In Progress to In Review I want Jira to create a new story and assign that new story 1 story point.

The story creation works fine but for the life of me I cannot get the automation to assign 1 story point to the new story. The new story is created fine but the points are not set.

How does this need to be coded?

You can see in the picture below on the right, I have set Original Estimate to 1 in the box and Actual Story Points to 1 as well but when the story is created, no estimate is set. This is so not obvious. I don't know if I need to put 1 in the box or {1} or some other format.

Any help would be appreciated.

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Trudy P Claspill

Hello @Paul Merrill

Please show us the details in the Audit Log for an execution of the rule.

Please also show us an example of an issue created by the rule, including showing us each of the fields you expect to be set by the Automation.

What is the type of the project in which you create the issue? Get the project type information from the View All Projects page under the Projects menu.

If you create the same type of issue in the same project manually through the UI are you able to set the fields manually during issue creation?

Paul Merrill_gqg90s

Here's an example of the task created.

The TYPE information says Company-managed software.

If I open the new story created by the automation in Jira I can go to Story Points and put in 1 and then close and it works fine. What I'm trying to do is set Story Points to 1 from the Automation.

Trudy P Claspill

Thank you for that additional information.

I am a little confused. You say that want to set the Story Points field in your automation rule. But in the rule you showed us there is no evidence that you are attempting to set a value for that field. Instead it shows you setting values for the Original Estimate and Actual Story Points fields. Where is the evidence that you are trying to set the "Story Points" field in the Automation?

In the Create Issue action have you actually selected the "Story Points" field and entered a value for it? If not please update the action to include that. Then execute the action that triggers the rule.

If the resulting new issue does not have the "Story Points" field set, please provide the following:

A new screen image showing the modified Create Issue action in the rule. Show all the information in that action, please.
A screen image of the newly created issue showing the "Story Points" field.
A screen image of the details of the rule execution Audit Log for the execution of the rule. Find the link to the rule's Audit Log summary page in the upper right corner, above where you enter the details for the rule steps. That screen will show a list of time stamped entries for each change you made to the rule and for each time the rule executed. Find the entry that coincides with when you triggered the rule. Click the Show More link to the right of that entry to show the log details for that one execution. Provide a screen image of the details.

Lastly, rather than trying to manually edit the field in an issue created by the rule try manually creating such an issue from scratch. Click the Create button. Select the same Project and Issue Type referenced in the rule. In the Create Issue dialog do you see an entry field for "Story Points"? Can you enter a value in that field and save the issue?

Paul Merrill_gqg90s

Perhaps let me explain differently. I have an automation that has two steps. The first is when an issue transitions from In Progress to Review, then I want an automation to create a new story. This part does work. In the Then: Create a new story in the same project I can see on the right hand side:

I've added in the rule Original Estimate and Actual Story Points and set them to 1.

Now for some reason, the new task is created correctly, except the Original Estimate and Actual Story Points in the new task created are blank.

If this is the wrong way to do it, then I honestly think the interface to create an automation is obtuse. It's a simple automation and it shouldn't be this hard to create.

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