Hello, Atlassian community,
If a ticket got transitioned to a certain status multiple times, the status entrance time report exports the last date/time when a ticket was transitioned into a status.
But I want to export the first date when a ticket was transitioned to a certain status, is that possible ?
Hello @lina nsour
To get the data when the issue has entered each of the statuses for the first time, I recommend you to try Time in Status for Jira Cloud. Its Status Entrance Date report shows exactly what you are looking for.
You can export data as CSV or XLSX files easily.
This add-on is developed by my team and is free for companies up to 10 users.
Also, there is a 30-days free trial.
Check out if it can help with your case.
Hope it helps
Hi @lina nsour ,
You can directly get support from the owner of Time in Status add-on. Below is their support link.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event