Text Boxes Loose Focus

[bjorn_hropot]

Hi,

My JIRA seems to loose focus every second or third keystroke. The result is that typing comments or descriptions is impossible. Copy and paste is the only solution at the moment. Additionally, pop up dialogs open as soon as focus is lost such as searching or similar. The fix for this was to disable hotkeys.

How can I fix this issue so that focus is maintained on text fields in Jira?

My troubleshooting so far:

• disabled shortcut keys
• deleted all browser data
• used edge, chrome, firefox (same result on all) (windows 11 domain restricted)
• issue not present in confluence or search fields (also atlassian)
• issue not present on any other web pages

[Bo Zhao · Accepted solution]

Hi @bjorn_hropot 

Many of us are having the same issue, looks like it has affected a wide range of Jira cloud users.

Atlassian has acknowledged and has been working on this issue, you can track the Jira service health from the Status page - https://jira-software.status.atlassian.com/