Hi @eirens @PJ Kaur, like you we've also wanted a way to pin a comment on top of a Jira Issue. It's especially helpful when there are long conversations, and you want to record and highlight the details that are the most relevant.
We created a Jira Cloud app that allows you to pin one or more comments to the top of your Issue. The app records the comment that was pinned, when the comment was pinned, and who it was pinned by. You can make it easy to find the most pertinent information at a glance:
The app is called Pinned Comments, and you can find it here: https://marketplace.atlassian.com/1234011
Try the app out, and let us know what you think. Thanks!
Is this feature still unavailable?
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This is not possible at the moment, unfortunately.
There is an open feature request you can vote and follow: JRACLOUD-74995
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