Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Sprint cannot be completed as there are incomplete subtasks on the following issues


I am trying to close a sprint and am getting the error message: Sprint cannot be completed as there are incomplete subtasks on the following issues


I only have one green status called "Done" and that status is the only one in the rightmost column of my board. There are no unmapped statuses on my project either. I am including a screenshot of the workflow and board settings to confirm:





The error lists two different issues, each which have subtasks. Both the issue and their subtasks are in the Done status and when grouping the board by subtask I can confirm they are all in the righthand column. Each of the resolutions say Done as well.




I could really use some help as I am stumped. There are a few issues they are planning on moving to the next sprint as they are not done yet - but none of those issues are listed in Jira's error message.


Thanks in advance!

1 answer

Hi @BoscariKN2 Can you run the below JQL to confirm all the affected issues and their sub-taks are in the status which you have mapped to DONE status in the board

sprint = <sprint-id>

I have a similar problem. I want to close a sprint, where all incidents are closed (in the final state Done), but when I want to close the sprint, a message appears with all open incidents suggesting to move to the next sprint.

Can you help me? I consult in JQL and all the sprint incidents appear closed.


Captura de pantalla 2021-06-01 a las 10.57.13.pngCaptura de pantalla 2021-06-01 a las 10.52.41.png

Is the Finalizada status in the last column on the sprint board?  (The right-most one)

Also, do any of the five issues have sub-tasks?  If they do, then are these sub-tasks also in the last column on the board?  (I don't think this is the problem though, I would expect a different message)

Like Alejandro Contreras likes this

Thank you!!!
All tasks and sub-tasks are in the final status of work (DONE). But the final status wasn't the last column on the sprint board?
In this Sprint I added a new columnn to show the tasks that are On Hold, in a last collumn.
Now a I Changed the order of the column, and all tasks are completed and allow me to close de sprint.
Thanks !!!

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you