Sorting in dashboard

Malin Klerstad May 4, 2023

Hi!

I have a dashboard with a gadget showing a filter. I would like the sorting to stay the same until the next time I open the dashboard so the newest tickets are at the top. I can't get this to work. 

How can I solve it? 

Thanks!

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JM Perrot
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 4, 2023

Hi @Malin Klerstad 

Is it possible to share the filter here ?

Malin Klerstad May 4, 2023

created >= -7d ORDER BY created ASC

Malin Klerstad May 4, 2023

I got the same result when I changed to: created >= -7d ORDER BY created DESC

JM Perrot
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 4, 2023

Ok do you forget to save your filter when you update your search ?

with this query, it's ok for me :

Screenshot 2023-05-04 at 16.10.07.png

createdDate >= startOfYear() ORDER BY createdDate asc (replace by DESC)

JM Perrot
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 4, 2023

I think it will be necessary to recreate a new filter with the right search because the sorting is not save

Malin Klerstad May 5, 2023

Thank you for your help :) I think it works now with your new filter!

JM Perrot
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 5, 2023

Nickel, hope that's good for you, don't forget to close the topic if everything goes well.  Have a great weekend :) 

Like Malin Klerstad likes this

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