Send notification to assignee only if in a specific group

We have a number of projects in JIRA which occasionally require help from users who aren't working in JIRA on a daily basis. We're using OnDemand. 

Is there any way to set up the "Issue Assigned" event to notify the assignee based upon the group? So, if user is in group X, notification does need to be sent, if in group Y, don't send. 

I've seen one topic very similar, but there was no answer and no reply since 2013...

2 answers

1 accepted

As a work around, I've created a filter based upon Assignee in (currentUser()) and updated >= 24h. As admin I created a subscription for the specific group. The subscription will email users their own personalized filter on a daily basis - the frequency is very flexible, so could be hourly, but then I would also change the filter to represent this.

There is a ismple way of doing this. If my understanding is correct, you want to notify a user(user in a particular group) of an event. All we have to do is, create a group X and add the user to X and in notification scheme, for issue Assigned event, add this group to be notified.

Hi Swetha,

This will send an e-mail to all members of the group whenever any change in assignee is done - so also when the assignee is not part of the group.

Hi Annette,

If you want only the assignee to receive email notification(if he is in a particular group), you can user JIRA Automation Plugin(Free add-on). And create an automation rule.

Unfortunately that plugin is not available in OnDemand... Looks good though, starting to wish we never moved to Cloud, too many wanna-haves we're missing out on...

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

376 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you