I am using Jira OnDemand and want to create a projekt with a project type from the market place. I select +Add project. Then I get a picture with 6 standard projects. I want to use a project type from the Market Place Workflow "IT service desk workflow". This is imported but I am not able to select this project type. How can I select this projet type to my project ?
I think you might be mixing up workflow with project type. A workflow defines a path through a process that an issue will take. A project is a structure to define how a set of naturally grouped together issues will behave. Workflow is one thing that a project can be told to use.
So, you can use whatever the most appropriate project type is, then you need to define a workflow scheme to say "when using issue type X, use the IT Service Desk Workflow" and associate that with the project. Then the issues within the project will use that workflow.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :). In the spirit of this month's august-challenge, we're sourcing stories of Jira Service Desk activation fro...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs