Same dashboard but different way of visualization

Gema Ruiz Perea October 9, 2024

Good afternoon!

I have shared dashboard with a colleague, and  in the same dashboard he sees the same results but grouped differently. I have it grouped by user and project, and he does not see it grouped by user, but he sees the users repeated in each line by project:

for example:

My dashboard

User A

         project 1

         project 2

User B

         project 1

         project 3

 

His dashboard

User A

           project 1

User A

           project 2

User B

          project 1

User B

          project 2

 

 

¿Does anyone know the reason and how to fix it?

 

Thanks in advance

 

Note: We are using the same browser, but we have different user permissions.

1 answer

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Marc - Devoteam
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October 9, 2024

HI @Gema Ruiz Perea 

Can you share screen shots?

And as you mention grouped by, is there a 3rd party marketplace app in play as well?

Gema Ruiz Perea October 9, 2024

yes, could be, I am using time tracker from De Prime Timesheet

Marc - Devoteam
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October 9, 2024

Hi @Gema Ruiz Perea 

Still can you share some screenshots.

And yes it then could relate to permissions in the 3rd party app if this app provide permission settings

Gema Ruiz Perea October 9, 2024

I could share some screenshots, but is confidential information, so I would had to hide almost the entire dashboard

Marc - Devoteam
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October 10, 2024

Hi @Gema Ruiz Perea 

I see, but as a member of the community we need to see some configuration in this case and 3rd party app config (if used).

I can't just randomly provide options, based on limited information

Gema Ruiz Perea October 10, 2024

no problems, it seems that it has fixed without doing nothing

Like Marc - Devoteam likes this

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