One of my coworkers accidentally deleted one issue from our JIRA on demand. We need to restore this issue. Do Atlassian have a back up so that you can help us restore it? I cannot see that we are able to do this by our selves.
Thank you in advance for at quick reply.
You need to talk with Atlassian Support. From what I know they do not have backups but I am not familiar with their policy.
I cannot believe production systems allow users to have edit or delete permissions but it seems common. Consider removing those permissions and handling this situation with workflow transition.
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