Restore a deleted issue

One of my coworkers accidentally deleted one issue from our JIRA on demand. We need to restore this issue. Do Atlassian have a back up so that you can help us restore it? I cannot see that we are able to do this by our selves. 

 

Thank you in advance for at quick reply.

3 answers

1 accepted

1 vote
Steven Behnke Community Champion Mar 06, 2016

You need to talk with Atlassian Support. From what I know they do not have backups but I am not familiar with their policy.

I cannot believe production systems allow users to have edit or delete permissions but it seems common. Consider removing those permissions and handling this situation with workflow transition.

Thanks Steven!

I'll contact Atlassian Support and hope they are able to help.

Steven Behnke Community Champion Mar 06, 2016

No problem: We're happy to help here on this community but in this instance Support will be your best bet. Best of luck to you. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

20,934 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you