I've been using the changeLog expanded rest api call to our jira instance.
During the fields investigation, I discovered on one issue the transitions expanded has 13 recorded status transitions. These are recorded under the expand=transitions field.
However, there is no record of these status transitions in the expand=changelog histories.
Can someone explain why this is?
And if the task did actually transition through these 13 status changes, how would I find the date and time and user who made these transitions?
As an alternative, you can try Issue History app. It lets you view all types of issue changes, including status transitions. You need to select 3 issue fields in the app`s column manager: issue key, summary, and statuses.
As a result, you will get the full report of status transitions for each issue. Also, this add-on shows when and by whom those changes were made.
I hope it will help
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