Hi Atlassian Team,
I add a two line long description in the 'Environment' field and JIRA updated the 'Resolution' of the issue (bug) to Fixed.
After that I can't change it back to Unresolved.
How can I manage this 'Resolution' field?
Thank you for the answers,
I suspect you have put the resolution field on the edit screen.
The resolution field should ONLY be put on screens where you are moving from an "open" type status to a "resolved/closed" one.
That will prevent the problem re-occuring. The best way to fix your data is to close and re-open the issue - the re-open transition has "clear resolution" on it (assuming you're using the default workflow)
You can't directly clear the resolution wiht a simple edit though. You need a workflow hange.
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