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Report bugs and tasks by keyusers on jira software

Hello,

We recently created a Jira Software for a project, in which we would like to have feedback (bugs and tasks) from certain keyusers who don't have licence access to JiraSoftware.

We have created a Jira Service Management linked to this Jira software, but the information feedback isn't practical.

Do you know if there is a function that would automate this feedback directly in our Jira Software?

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How are you recording that some one has given feedback in Jira?

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