Problems when I import dates with CSV

[Sofia Grunspan]

Hi! I'm trying to import some CSV files and the Created date in excel has the same format that in Jira. But it doesn't import it correctly.
What can I change to make it work? I've tried before and it worked but now it doesn't.

[Bastian Stehmann _neusta portal services_]

Hi @Sofia Grunspan ,

In the second step of the import  you can set the date format for the import. 

Make sure, that the format there is the same you are using in the csv.

[Sofia Grunspan]

Hi! yes I've controlled the format in Jira and the format in Excel match. That's why I don't understand what is happening that dates are not imported.

[Bastian Stehmann _neusta portal services_]

Ok, thanks for confirming that.

Probably, it is the formatting of the a.m. Can you try to change a.m. to AM and try again.

Although I don't think that the Month is case sensitive, you could also try Nov instead of nov.