Hi,
I have a JIRA automation rule which assigns organization based on a domain which works when a client sends request or email.
But when employees from my organization forward the email to the SD using a custom email address, it assigns the wrong organization. Also, it always picks this one organization and I can't figure it out why.
Anyone ran into this, help, please.
Thanks
Neetu
I would be very interested in your automation that you use here. Would you mind sharing that information with the community?
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