im trying to make a notification when issue is commented but only from one user. is that possible? It seems there isn't a lot of ability to customize the notification.
@Jon
This functionality isn't available natively in Jira. You can't get that granular in the notifications.
You might be able to do this with an add-on, Jira Suite Utilities or ScriptRunner for Jira. They maybe able to help you out, by setting a customized post-function on the workflow transition. but I have not tested them as a solution to your problem.
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