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Not getting reset mail to reset the password

Ghummakar Vlogs
Ghummakar Vlogs Nov 02, 2020

Not getting reset mail to reset the password.My account details is kumar.saurabh02@infosys.com

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Soumyadeep Mandal
Soumyadeep Mandal Nov 02, 2020 • edited

Hi @Ghummakar Vlogs ,

I already answered the same question that you have posted in a form of discussion.

https://community.atlassian.com/t5/Jira-discussions/Password-reset-not-recived/td-p/1522719

and also make sure all the permissions are correct for changing password.

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