I changed my name from Rebecca -> Becky in Jira. I also switched my email from email@example.com -> firstname.lastname@example.org. and now I no longer receive email notifications. It also asked me to change my password.
Any advice? I need to receive email notifications in order to do my job.
Did you follow these instructions to change the email address: https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html
Can you check the Notification helper to see why you may not be getting notifications?:
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