Not able to view my open issue

Question

When I select the open issues filter, I'm getting an error  "Error occurred communicating with the server. Please reload the page and try again."

The same happens for if I select all issues filter and try to sort the list. Also I'm not able to create new filter, the same error occurs.

Mohamed Benziane · Answer

Hi @Jayakrishnan R

Try a re-index of jira. It's seems that some filesystem are corrupted.

https://confluence.atlassian.com/jirakb/searching-in-jira-sometimes-results-in-error-occurred-communicating-with-the-server-please-reload-the-page-and-try-again-943547015.html

https://jira.atlassian.com/browse/JRASERVER-61099