Not able to create a sub task

In my Process management project, I am not able to create a sub-task. the Issue types says its available, but I get "No matches" when I try to. 

 

1 answer

0 vote

I suspect you are using "create issue".

You can't create subtasks from there, you need to go to the issue that you want to make them a sub-task of.  Use the tools menu to create one, then the section will appear and offer you the + option to add further ones.

So I tired to go into the issue, and then create, but I do not get option there too. And, if i click edit it says only option is "Task". 

attaching screenshot for reference...please suggest.

No, not "create", you need to use "create sub task", which is under the tools menu on the issue (far right hand side of the issue view screen)

You can't edit the issue type to convert it to a sub-task either, and there are no other issue types in your project that are compatible, so you can't "edit" the type at all.

Ohh Yes... I got it Now. Thanks a ton!! smile

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,308 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot