Make time logging mandatory before transitioning an issue for each transition

Question

For all workflow transitions, how can I create a condition that allows the person to log their "Time Spent" before they can transition the issue? I'm asking because a lot of the time, people do not log work.

For example, let us say there are four steps in the workflow: "to do"--> "in progress"--> "testing"--> "done".

I want to create a condition such that whenever someone tries to transition from "in progress" to "testing" or from "testing" to "done", they can't do so without specifying the time spent.

I have already implemented this in some fashion by creating a condition for transition, which checks if "time spent" is > 0 for Numbers (check photo for reference). But this condition allows for later transitions to happen if work is logged in previous steps. So, using this condition, someone can transition from "testing" to "done" without logging their time spent because a time spent value already exists from the previous transition of "in progress to "testing."

How can I create a condition such that at each transition, it requires a "time spent" entry?

Atlass Monster · Accepted Answer

Hello @Kaladin Stormblessed

What you are asking is called "Screens" : https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-screens/

You can also add an workflow condition to check if the "Log Work" is having any value before the issue is transitioned.

With Screens you can suggest to the users to log time with the Screen and with Workflow conditions you can make sure they actually did so.

If my solution helps be sure to accept it, if not I will be more than happy to help you further :)

Shiva Kumar Hiremath · Accepted Answer

Hello Aditya,

You can configure the transition screen logwork field in that and configure the validator to to make field mandatory which transitioning.

Nathan Phillips_kcvugf · Accepted Answer

Hello @Kaladin Stormblessed,

Just as others have mentioned, you could begin by creating a screen which contains all of the necessary fields you want your users to fill out.

Then from there, you can create a new workflow condition which requires that field to be filled out before the transition to the next status can occur!

I recommend you check out our documentation on advanced workflows!