Lost access to my dev instance

[zakhttp]

Hello, I am using a jira instance for forge app development, but overnight I lost access ? wondering what happened ?

[Nikola Perisic · Accepted solution]

Welcome to the community @zakhttp 

If you are not the admin of the instance, make sure that your admins check your access. What is the exact error message that you are receiving?

[zakhttp]

I am the admin and owner of the instance

[Nikola Perisic]

Okay, and what is the exact error message that you are receiving?

[zakhttp]

[zakhttp]

this happened overnight, I owned this instance for more than 6 months now and been using it almost daily

[Nikola Perisic]

It is a strange behaviour then. Do you have another account, this might be the account that you are using for the Atlassian Community, unless this is the account that you use for both?

[zakhttp]

I use the same account for both, and quite frankly this annoying because it is delaying my app launch...

[zakhttp]

Hold on, I think I found the issue... I changed my email adress for my prod instance and somehow, my dev instance access got mapped to the new email address...
Managed to login, but it is still a weird behaviour