Log error HttpClient connection reset

[karl zhang]

Hey,
I saw this error in our server log file today when invoking JIRA REST API,   For a long time it worked fine before today. Could anyone meet the same problem and how to solve it? 


Thanks!

[DPKJ]

@karl zhangthis error message usually means a server side error.

Have you checked you API Key, username etc?

Also please validate if status page provided by Atlassian - https://status.atlassian.com/

[karl zhang]

Thank you for your reply. I checked the API Key, when first failed, I try it again, it worked . It was always fine before. We have it runned on production for several months, code has no changes recently. But today this problem occurred many times.

[karl zhang]

The URL is: https://auth.atlassian.com/authorize

[DPKJ]

I think this is due to downtime/slow server responses.

Atlassian Team should confirm this.

[karl zhang]

I agree with you.