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Log error HttpClient connection reset

I saw this error in our server log file today when invoking JIRA REST API,   For a long time it worked fine before today. Could anyone meet the same problem and how to solve it? 


1 answer

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DPK_J Community Leader Sep 09, 2019

@karl_zhangthis error message usually means a server side error.

Have you checked you API Key, username etc?

Also please validate if status page provided by Atlassian -

Thank you for your reply. I checked the API Key, when first failed, I try it again, it worked . It was always fine before. We have it runned on production for several months, code has no changes recently. But today this problem occurred many times.

DPK_J Community Leader Sep 09, 2019

I think this is due to downtime/slow server responses.

Atlassian Team should confirm this.

I agree with you.

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