Thanks for contacting Atlassian Support.
I'd like to inform you that the label panel in the project view has been deprecated in JIRA 6.2 and above. We have removed the documentation or any reference for this feature in the latest documentation to avoid confusion.
Hope this helps and shall you have any question/concern, please feel free to let me know
Ah, ok, I've found the problem.
Atlassian have removed the labels project panel from Jira 6.2
I don't know if this is a deliberate choice, or that they've had a problem with it and are not using it until it's fixed, or if they've decided to package it up in a new place (it's in the "project panels plugin" in older versions of Jira)
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