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Jira not retrieving saved filter when creating a custom board



I am trying to create a custom board that shows the backlog for multiple projects.  I created and saved a filter that has my projects and tried to create a scrum board using a saved filter, however when I select the saved filter box i get the error as shown below.  Does anyone know how to fix?  Having the ability to view multiple backlogs will be very useful in my organization.


Jira error.png

1 answer

1 accepted

1 vote
Answer accepted
Veera Atlassian Team Jan 22, 2020


Looks like you are affected by an ongoing incident that is affecting search and view of users.

We are working on it with the highest priority and will be posting further details in our Status Page:

Thanks Veera.  Is there some type of ID # for this error?  

Like Veera likes this
Veera Atlassian Team Jan 24, 2020


No. It was not specific to your instance. It was affecting multiple Cloud site. 

The incident has been fixed. You should be able to search for the filters now.

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