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Jira not retrieving saved filter when creating a custom board

Ammaar Ahmed

Hi,

I am trying to create a custom board that shows the backlog for multiple projects. I created and saved a filter that has my projects and tried to create a scrum board using a saved filter, however when I select the saved filter box i get the error as shown below. Does anyone know how to fix? Having the ability to view multiple backlogs will be very useful in my organization.

Jira error.png

Accepted answers

Veera_zqt9p1

@Ammaar Ahmed

Looks like you are affected by an ongoing incident that is affecting search and view of users.

We are working on it with the highest priority and will be posting further details in our Status Page: http://status.atlassian.com/

All comments

Veera_zqt9p1

@Ammaar Ahmed

Looks like you are affected by an ongoing incident that is affecting search and view of users.

We are working on it with the highest priority and will be posting further details in our Status Page: http://status.atlassian.com/

Ammaar Ahmed

Thanks Veera. Is there some type of ID # for this error?

Veera_zqt9p1

@Ammaar Ahmed

No. It was not specific to your instance. It was affecting multiple Cloud site.

The incident has been fixed. You should be able to search for the filters now.

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