Jira invite and notifications are not been sent to new users on certain emails

[Ola Olateju]

Hello JIRA Team,  Jira invite and notifications are not been sent to new users on certain emails, Kindly look into this, I have also created a support issue but yet to receive a response. Please contact me if you need more information.

Thanks

[Sri Kumar]

Hi @Ola Olateju ,

Welcome to the Atlassian Community. We understand that you are facing issues with notification not working as expected, since you have also created a Support ticket, An Expert from the Atlassian support team should be able to reach out to you and assist you further. 


Once the solution is shared and the issue is resolved, Request you to share the solution here as well, As it might help other folks in the future. 

Regards, 
Sri

[Ola Olateju]

Hi Sri,

This request is quite urgent, and am yet to receive a response on the ticket almost 24 hours now, are you able to follow up on this and advise on when to get response and resolution?

Thank you

Ola