Jira Webhook is not triggered on Issue status change when child task is unlinked

Danylo Kobzar May 23, 2024

I am developing Jira Cloud plugin with Jira Webhook to track Jira Issue status changes.
Here is my webhook configuration from atlassian-connect.json: 

"event": "jira:issue_updated",
"jqlFilter": "status changed",
"excludeBody": false

For scenario:
- Epic is created
- Added 2 child issues
- Mark one child issue as 'Done'
- Epic status is 50% complete
- Go to any issue, edit parent issue and unlink it from Epic
- Epic status changed to 0%

Webhook event for Issue status change is not triggered

1 answer

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Bill Sheboy
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May 25, 2024

Hi @Danylo Kobzar -- Welcome to the Atlassian Community!

Based on what you described, I would not expect the jira:issue_updated event to fire as you are deleting a link.  Perhaps use the issuelink_deleted event instead.  Please look here to learn more: https://developer.atlassian.com/cloud/jira/platform/webhooks/#overview

Kind regards,

Danylo Kobzar June 3, 2024

Thank you for your reply.

This is still a question why 'issue_updated' event is not called as Issue status was changed? Can it be considered as a bug or this is a expected limitation of JQL filter used in web-hook configuration?

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