Hi,
We just recently installed GitHub + Jira integration. We follow the procedures/documentations as provided by GitHubhttps://github.com/integrations/jira/blob/master/README.mdUntil the integration section, where it didn't work. I can't see the ticket in Jira that are "Merged" or "Under Review".Inside the Jira option of the configuration for GitHub, it says "Active". I selected Sync all repos of the project. I tried to resync and no success. I saw in the forums people had the same issues. Let us know how to resolve the issue, thanks.
Bob
Hi @Bob Yu,
Sorry you're having problems with the integration.
As a next step I recommend that you reach out to GitHub support via this URL: https://github.com/contact?form%5Bsubject%5D=Re%3A+GitHub%2BJira+Integration.
The GitHub team should be able to help you with your problem.
Kind regards,
Gareth
Hi @whammy,
Thanks I already submitted one to GitHub, I wanted to try on both side(Jira & GitHub). Maybe someone in the community had the same problem and resolved and wanted to know how, thanks for the reply.
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