It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira + Github (not using DVCS) integration not working

Hi,

We just recently installed GitHub + Jira integration. We follow the procedures/documentations as provided by GitHub
https://github.com/integrations/jira/blob/master/README.md
Until the integration section, where it didn't work. I can't see the ticket in Jira that are "Merged" or "Under Review".
Inside the Jira option of the configuration for GitHub, it says "Active". I selected Sync all repos of the project. I tried to resync and no success. I saw in the forums people had the same issues. Let us know how to resolve the issue, thanks.

Bob

2 answers

0 votes
whammy Atlassian Team Oct 28, 2018

Hi @Bob Yu,

Sorry you're having problems with the integration.

As a next step I recommend that you reach out to GitHub support via this URL: https://github.com/contact?form%5Bsubject%5D=Re%3A+GitHub%2BJira+Integration.

 

The GitHub team should be able to help you with your problem.

Kind regards,

Gareth

Hi @whammy,

 

Thanks I already submitted one to GitHub, I wanted to try on both side(Jira & GitHub). Maybe someone in the community had the same problem and resolved and wanted to know how, thanks for the reply.

 

Bob

You have to build the url before with jira... 

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you