Jira Cloud for Slack: Support for connecting a specific issue to a specific channel

Scott Moore March 22, 2019

Our team went through a Hipchat -> Stride migration, only to be caught by surprise by the Atlassian/Slack partnership, and then have to switch from Stride -> Slack.

We had integrations we really liked between Jira and Hipchat, some which were out-of-the-box configurations, and some which involved custom scripting. We miss them!

The main one we need seems so basic: Just setting up a 1:1 association between a Jira issue and Slack channel. Updates to the issue, comments, subtask activity on the issue, etc. would be posted in the Slack channel.

We also used to have some conveniences like automatically creating the Hipchat room when an issue went to In Progress, automatically inviting team members for the assigned team into the new room, and automatically archiving it when the issue was closed. Unfurling of issue IDs in Hipchat rooms was nice, too.

I see that the Jira Server for Slack app ( https://marketplace.atlassian.com/apps/1220099/jira-server-for-slack-official?hosting=server&tab=overview ) supports creating a connecting a dedicated channel to a Jira issue.

But we are using Jira Cloud, and the current "Jira Cloud for Slack" doesn't seem to enable specific issue-to-channel association.

Does anyone know if Is this a planned-for feature in Jira Cloud for Slack? We are currently using the third-party "Slack Jira Integration" app and aren't too happy with it.

Thanks,

Scott

1 answer

1 vote
Trevor Thompson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 3, 2019

Hey Scott! o/ 

Thanks for the feedback! I'm the product manager for the Jira Cloud + Slack integration. This functionality is currently supported with Jira Ops projects, but we haven't added this for non Jira Ops projects yet. 

It is functionality we are definitely looking at adding to the Jira Cloud + Slack integration for non Jira Ops projects. I've created this ticket for you to watch / vote / comment on and track the progress.

https://jira.atlassian.com/browse/API-65

Let me know if you have any questions

Trevor

Dave Parrish _Atlassian_
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 21, 2020

Hey there @Scott Moore , I'm a product manager on Statuspage and I'd love to hear more about your use case for connecting Jira issues to a dedicated Slack channel, particularly in the context of incident management.

If you've got 30min to chat that'd be great - please feel free to book a spot on my calendar. :)

https://calendly.com/dave-parrish-atlassian/30min

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