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JQL query when picking from a custom list

Ops User 2 June 22, 2021

I've created a custom list, and I want trigger an event on zapier when the word from that customfield is chosen

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Nic Brough -Adaptavist-
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June 22, 2021

Do you mean when the user selects a value on-screen, or when they create/edit an issue that has a certain selection made?

Ops User 2 June 22, 2021

When the issue is being edited, after the creation of the ticket

Nic Brough -Adaptavist-
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June 23, 2021

Ok, but do you mean when they are actively in the screen and entering the field, or when they submit their changes?

Ops User 2 June 23, 2021

When the issue has been edited and changed

Nic Brough -Adaptavist-
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June 24, 2021

Ok, you'll need to create an automation or listener that can say "when field changes, check new value and poke Zapier with it".  

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