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JQL command to select tickets created via portal or email

I would like to run a JQL command to see which tickets have been created via email or via the support portal.

I know it is visible in the ticket itself and you can see the numbers in a gadget on the dashboard, but I would like to have an overview.

Is there a JQL command that could do this?

 

Thanks,

Jaap

1 answer

1 accepted

2 votes
Answer accepted
Jack Community Leader Mar 04, 2021

Use request-channel-type to zero in on the channel you want

Thanks, that is what  I was looking for

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