JQL command to select tickets created via portal or email

[Jaap van Driel]

I would like to run a JQL command to see which tickets have been created via email or via the support portal.

I know it is visible in the ticket itself and you can see the numbers in a gadget on the dashboard, but I would like to have an overview.

Is there a JQL command that could do this?

Thanks,

Jaap

[Jack · Accepted solution]

Use request-channel-type to zero in on the channel you want

[Jaap van Driel]

Thanks, that is what  I was looking for