Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,556,519
Community Members
 
Community Events
184
Community Groups

JIRA Is broken - Does not display tests or Test Execution Data

Edited
oliver.rynn
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Apr 29, 2023

Error 444.JPGError Message 2.JPGError Message 3.JPGError Message.JPG

Team is trying to work over the weekend and has logged into find that no data from tests i.e. steps and no data from executions is working. 

JQL filters are not picking up any data and the reports function is not currently working. 
 
When queries or actions are attempted - the loading screen just circles forever. 



2 answers

1 vote
Robert Wen_ReleaseTEAM_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 29, 2023

Hello @oliver.rynn ! Welcome to the Atlassian Community!

It appears that XRay, the Marketplace app that provides test management capabilities, had an outage.  You can view their status here: https://xray.statuspage.io/

0 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 30, 2023

Hi @oliver.rynn and welcome to the community,

When you use an app within Jira, it's a best practice if you first look the problem to the vendor of the app, instead of Jira. If the problem is from the vendor, as it is now and it was well pointed by @Robert Wen_ReleaseTEAM_ ,then this leads to the source of the problem. If not then you, you can always check status.atlassian.com for updates over Atlassian outages.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events